IMPORTANT:  Prior to the installation of AirBlock, your wireless network must be working properly in Open Mode (no security) according to the vendor default settings.  If you have changed any of the settings such as the SSID or set encryption keys, then you need to Restore Vendor Default Settings, prior to installing AirBlock.  It is only possible to install AirBlock after all settings have been returned to their default values.

Browse through these topics to troubleshoot your AirBlock installation:

1. What is AirBlock?
2. What are the terms of use?
3. What do I do before installing AirBlock?
4. On what operating system does AirBlock run?
5. What's the installation procedure for AirBlock?
6. What is a PASSCODE?
7. How do I remove AirBlock?

Hey... Where's My Hardware?

If you don't see your wireless card or access point listed here, don't worry. CLICK HERE to submit your hardware support request

If you are still experiencing a problem, please email Code Red Tech Support and make sure to include the following information:

• Computer Type: Pentium etc.?

• Operating System: Windows etc.?

• Wireless Access Point: Vendor and exact model number

• Wireless Card: Vendor, card type (PCMCIA, USB, etc.), exact model number

• Clear Description of Problem: i.e. can't install the software

IMPORTANT: Inquiries which do not contain the full information as listed above will not be answered.

Note: Each user is entitled to three tech support contacts. An annual service contract is available for $50.00 per user. Contact Code Red Tech Support for more information.

1. What is AirBlock?

AirBlock™ is security software that enables data privacy in
a wireless LAN (IEEE 802.11) single access point environment.

2. What Are the Terms of Use?

Use of this Beta version should be limited to 90 days for private individuals

only. Companies and organizations interested in testing the software must                              sign an evaluation license and may continue using this software only under                                 a commercial license purchased from Code Red. Please contact Code Red Systems                     for more information.

The use of the AirBlock software is also subject to the terms and
conditions of the Software License Agreement installed with this
software version.

3. What do I do Prior to Installation?

• Before installing AirBlock, please verify that the date and time
  on all computers in your network are synchronized.
• Prior to installing AirBlock you must install your wireless hardware
  and its software properly. Follow your hardware vendor's instructions
  for installing the wireless access point, the PC card/s and their
  drivers.
• Please make sure to leave the default settings supplied by your vendor.
  ONLY AFTER you have verified that the hardware vendor's installation
  is completed and that your wireless network is functioning properly,
  may you start installing the AirBlock software.
• It is highly recommended to verify that the firmware versions
  on the access point and PC card/s are the latest versions
  published by the hardware vendor. Upgrade the firmware from the
  hardware vendor's web site if necessary.

What Operating System Does AirBlock Run On?

AirBlock is a Windows only program. It can be installed and run
under Microsoft Windows 2000/XP.

What is the Installation Procedure for AirBlock?

• If you received this version of AirBlock on a floppy disk please
  follow the installation instructions on the disk label.
• If you received this version of AirBlock on a CD-ROM, just insert it
  into your CD drive and the installation should start automatically.
• If the installation didn't start automatically, please follow this procedure:
  a. Verify that the CD is located within the CD drive
  b. Select Run from the Taskbar Start menu
  c. Type the CD drive letter followed by "airblock.msi" (for example,
  D:\airblock.msi)
  d. Press the Enter key, and follow the prompts
• If you received this version of AirBlock by downloading a
  self-extracting file (for example, airblock.msi), you can
  install it as follows:
  a. Select Run from the Taskbar Start menu
  b. Type the full name of the file (for example, C:\DOWNLOAD\airblock.msi)
  c. Press the Enter key, and follow the prompts

What is a PASSCODE?

A Passcode is the same as a Pre-Shared Key (PSK), also known as a shared secret.                    It is the secret code which protects your wireless network, and is required in order                     to gain access. To complete the security setup of your wireless LAN, you will be                   asked to enter a six digit Passcode, consisting of letters and numbers. Make sure                       to select a "non-intuitive" Passcode. Do not choose your family name, phone number,         birthday or other easy-to-guess codes. You should also try to avoid writing down
the Passcode and make sure to keep it as confidential as possible.  If you forget your      Passcode, use the reminder mechanism of the AirBlock software to remember it.

How Do I Remove AirBlock?

If you would like to remove AirBlock, the program includes an
uninstall option that allows you to remove AirBlock from your
hard drive. To uninstall AirBlock, go to your systems Control Panel,
go to Add/Remove programs, select AirBlock and click Remove.

REMEMBER: in order to return your access point to non-secure mode
so that future non-secure communication between your access
point and your PC cards will be possible, you must uninstall the
AirBlock software from each and every computer on the network.
Failure to do so, will leave the access point operating in secure
mode.

PLEASE NOTE, uninstalling AirBlock will return your PC cards and
your access point to operate in non-secure mode.

=====================================================================
KNOWN ISSUES

Cisco AIR-PCM350 PC Card will not function properly when using firmware
version 4.25.30 (and above) together with the XP built-in driver
for this card. You must update your driver to the latest version
available on the Cisco web site